Terms & Conditions | junkMOOvers

1. Services

junkMOOvers, a trading name for MOOvers Chicago Inc., provides junk removal and haul-away services in Chicago, Illinois. By booking our services, you agree to these terms.

2. Pricing and Payment

All pricing is provided as an upfront quote before work begins. Prices are based on the volume of items to be removed. You must approve the quoted price before any work commences. Payment is due upon completion of service. We accept cash, credit card, and digital payment methods.

3. What We Remove

We remove most non-hazardous household and commercial junk. We reserve the right to refuse items that are hazardous, overly contaminated, or not covered under our service scope. See our Responsible Disposal page for details on excluded items.

4. Customer Responsibilities

You are responsible for:

Ensuring items for removal are accessible and clearly identified
Obtaining any required HOA or building approval for our crew to access the property
Ensuring pets are secured during the removal
Disclosing any known hazardous materials or conditions

5. Liability

junkMOOvers carries general liability insurance. We are not responsible for pre-existing damage to property. We take reasonable care during removal but are not liable for normal wear and incidental contact with walls or surfaces during standard removal operations.

6. Cancellation

You may cancel or reschedule an appointment with at least 2 hours notice before the scheduled service window. Late cancellations or no-shows may be subject to a cancellation fee.

7. Governing Law

These terms are governed by the laws of the State of Illinois.

8. Contact

MOOvers Chicago Inc.
5201 W Grand Ave, Chicago, IL 60639
(773) 377-4148